Privacy Policy – How Traventurs Protects Your Data

Effective Date: 01/07/2020

A. Introduction

Traventurs ("we," "us," or "our") is committed to protecting the privacy and confidentiality of the personal information provided by our users ("you" or "your"). This Privacy Policy outlines how we collect, use, store, and protect your information when you use our website, mobile app, or other sales channels (collectively referred to as the "Platform").

By accessing or using the Platform, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our Platform.

This Privacy Policy applies to all users who purchase, intend to purchase, or inquire about any products or services offered by Traventurs. It does not apply to third-party websites or services linked to our Platform. We encourage you to review the privacy policies of any third-party websites you visit.

B. Information We Collect

We collect the following types of information to provide and improve our services:

1. Personal Information

• Registration Information: Name, gender, date of birth, email address, phone number, and postal address.

• Booking Information: Travel details (e.g., flight, hotel, car, or tour bookings), payment information (e.g., credit/debit card details), and transaction history.

• Traveler Information: Information about other travelers included in your bookings, provided you have their consent.

• Identification Documents: Passport details, visa information, or other government-issued IDs for international bookings or specific services.

• Communication Data: Records of your interactions with our customer support team, including emails, chats, and phone calls.

2. Non-Personal Information

• Device Information: IP address, browser type, operating system, and device identifiers.

• Usage Data: Pages visited, time spent on the Platform, and browsing behavior.

• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies to enhance your user experience.

C. How We Use Your Information

We use your information for the following purposes:

1. To Provide Services:

   • Process and confirm your bookings.

   • Share necessary information with service providers (e.g., airlines, hotels, car rental companies) to fulfill your bookings.

   • Send booking confirmations, updates, and travel-related notifications.

2. To Improve Our Services:

   • Analyze user behavior to enhance the functionality and user experience of the Platform.

   • Conduct surveys and research to understand user preferences.

3. For Communication:

   • Respond to your inquiries and provide customer support.

   • Send promotional offers, newsletters, and updates (you can opt out at any time).

4. For Legal and Security Purposes:

   • Comply with legal obligations and regulatory requirements.

   • Detect and prevent fraud, unauthorized transactions, and other illegal activities.
     
     

D. How We Share Your Information

We may share your information with the following entities:

1. Service Providers: Airlines, hotels, car rental companies, and other vendors involved in fulfilling your bookings.

2. Payment Processors: Third-party payment gateways to process transactions securely.

3. Legal Authorities: When required by law or to protect our rights, property, or safety.

4. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

We do not sell or rent your personal information to third parties for marketing purposes.

E. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, it is securely deleted or anonymized.

F. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance your browsing experience.

• Analyze Platform usage and performance.

• Deliver personalized content and advertisements.

You can manage your cookie preferences through your browser settings. However, disabling cookies may limit your access to certain features of the Platform.

G. Your Rights

You have the following rights regarding your personal information:

1. Access: Request a copy of the personal information we hold about you.

2. Correction: Update or correct inaccurate or incomplete information.

3. Deletion: Request the deletion of your personal information, subject to legal obligations.

4. Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us at Info@traventurs.com.

H. Security Measures

We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. These measures include encryption, secure servers, and access controls.

I. International Data Transfers

Your information may be transferred to and processed in countries outside your residence, where data protection laws may differ. By using our Platform, you consent to such transfers.

J. Children's Privacy

Our Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware of such data, we will take steps to delete it.

K. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

L. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: Info@traventurs.com
Address: Shop no:-6, Mahavir dham no1, Agrawal Nagri, Apt, Vasant Nagari, Vasai East, Vasai-Virar, Virar, Maharashtra 401209

By using Traventurs' Platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy.